Customer Service Jobs in Karachi December 2021

Customer Service Jobs in Karachi Details:

Job Position: Customer Experience Manager
Qualification:Bachelors in Marketing / Communication / Advertising / Business Management or Relevant
Location:Karachi
Experience:2 – 5 years
Send Resume at: [email protected]
Subject Line of Email:Customer Experience Manager
Last Date:10th December, 2021

Customer Service Jobs in Karachi Description:

  • Tracking customer experiences across online and offline channels, devices, and touchpoints.
  • Collaborating with other departments to enhance customer services and brand awareness
  • Analyzing customer feedback on new products and services, as well as preparing reports
  • Refine and implement standards/procedures for ensuring optimal customer experience
  • Conduct studies and research to discover new techniques necessary for improving customer experience
  • Monitor the activities of the customer service team to ensure compliance with acceptable standards of customer service
  • Organize training programs for customer experience representatives in order to update their job knowledge and enhance their skills
  • Conduct periodic industry/competitors analysis and provide insights

Customer Service Jobs in Karachi Skills:

  • Analytical skills to be able to provide numerical insights
  • Polished Communication Skills; be well versed in effectively interacting with clients to identify and process their requirement
  • Extensive experience in gathering and interpreting customer experience information
  • Solid knowledge of online customer engagement platforms and channels
Customer Service Jobs in Karachi 2021

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